Contact Our Customer Support Team
We are here to help, whether you have a quick question about an order or need detailed advice. Our support team operates around the clock to assist customers across the USA, UK, Canada, Australia, and beyond.
WhatsApp Support
Fastest way to reach us. Real-time chat with our support team. Usually respond within 5-10 minutes.
Email Us
For detailed inquiries or non-urgent questions. We respond within 4-6 hours, 7 days a week.
Call Us
Speak directly with our team. Perfect for urgent order issues or complex questions.
Outside business hours? Try WhatsApp or email for faster response.
Call NowSend Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Before You Contact Us
Most questions can be answered quickly. Check if yours is below:
How can I track my order?
Visit our Track Your Order page and enter your order number. You'll get real-time updates on your package location. Track Your Order
How long does shipping take?
Standard shipping: 7-14 days. Express: 5-7 days. See full details on our Shipping Information page. Shipping Information
I forgot my order number. How do I find it?
Check your confirmation email from support@saferxpills.com. Subject line: 'Order Confirmation #SRX-XXXXX'. Still can't find it? Contact us with your email address.
Can I change my order after placing it?
If your order hasn't been processed yet (within 2-4 hours), contact us immediately via WhatsApp. We'll do our best to help.
Do you have a live chat?
Yes! WhatsApp is our live chat. Click the green WhatsApp button on any page or use the link above.
Our Business Details
SafeRxPills is operated by Actiza Pharmaceutical Pvt. Ltd. — a government-licensed pharmaceutical company based in Surat, India, serving international customers since 2013.
Actiza Pharmaceutical Pvt. Ltd.
Operating as SafeRxPills internationally
Drug Store
402, Royal Square, Utran
Surat – 394105, Gujarat, India
Reg. Office
405, Royal Square, Utran
Surat – 394105, Gujarat, India
Licenses & Registration
Government issued, verified
United States
United Kingdom
Canada
Australia
Partnership & Business Inquiries
For wholesale, affiliate partnerships, or business collaboration:
Topics we cover:
- Bulk/wholesale orders
- Affiliate program enrollment
- Partnership opportunities
- Media inquiries
- Medical professional accounts
We Value Your Feedback
Your experience matters to us. Have a suggestion to improve our service? We are all ears.
Or use the contact form above with subject "Feedback & Suggestions"
Why Customers Trust Our Support
Government Licensed
Drug licenses issued by Gujarat FDA. IEC export code from Government of India.
Average 4-Hour Response
Email responses typically within 4-6 hours, WhatsApp within minutes
12+ Years Experience
Actiza Pharmaceutical Pvt. Ltd. established 2013. Trusted international supplier.